DELIVERY & SHIPPING

Delivery Time = Processing Time + Shipping Time

PROCESSING TIME

All items require 3-5 business days to handcraft.

SHIPPING INFORMATION

Please note that the shipping address will be taken from PayPal. If your shipping address is different from your billing address, please specify this during checkout.

The address can be changed before we ship your order. However, we are unable to change the shipping method or address the order is shipped.


ORDER CONFIRMATION

After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it). Make sure all information is correct. If you have any questions, Please contact us anytime:https://www.messenger.com/t/105275611325623


TRACKING AN ORDER

You'll receive an e-mail confirmation once your order has been shipped. It will include your order’s tracking number and a direct link to your carrier's package-tracking site. This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here: Tarck Order


IMPORTANT

When the carrier returns an undeliverable package to us because of an address issue, you will be charged for reshipping costs. If you require a refund, please note that personalized items have a 30% restocking fee.


SHIPPING DELAY INFORMATION

Due to major COVID-19 impact, some order deliveries may be delayed.
The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays.and does not account for delays caused by vendors or service and weather disruptions.
Please note that special orders may have a longer processing and manufacturing time frame.

With additional safety precautions around COVID-19 we are fulfilling all orders in a timely manner with 95% of our orders arriving on time. Some deliveries may be delayed and we appreciate your patience during this time.